1. Information We Collect

1.1 Information You Provide

When you create an account or use our services, you may provide us with:

• Account Information — Name, email address, password, profile picture
• Profile Information — Professional title, bio, company name
• User Content — Posts, comments, messages, and other content you create

1.2 Information We Collect Automatically

When you use the app, we automatically collect:

• Device Information — Device type, operating system, unique device identifiers
• Usage Data — App interactions, features used, time spent on courses
• Log Data — IP address, access times, app crashes and errors

1.3 Information from Third Parties

Service	Data Collected	Purpose
Firebase	Authentication data, analytics	User login, app performance
Moodle LMS	Course progress, grades	Learning management
Zoho CRM	Email, location assignment	Customer management

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Create and manage your account
• Deliver courses and track your learning progress
• Send you notifications about courses, events, and updates
• Respond to your comments, questions, and requests
• Monitor and analyze trends, usage, and activities
• Detect, investigate, and prevent fraudulent transactions and abuse
• Personalize your experience and provide relevant content

3. Information Sharing

We do not sell your personal information. We may share your information in the following circumstances:

• Service Providers — With third-party vendors who perform services on our behalf (hosting, analytics, customer support)
• Legal Requirements — When required by law or to protect our rights
• Business Transfers — In connection with a merger, acquisition, or sale of assets
• With Your Consent — When you have given us permission to share

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

• Encryption of data in transit using TLS/SSL
• Secure cloud infrastructure (Firebase, AWS)
• Regular security assessments and updates
• Access controls and authentication requirements

5. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. We may also retain certain information for legal compliance, fraud prevention, and legitimate business purposes.

6. Your Rights and Choices

You have the following rights regarding your personal information:

• Access — Request a copy of your personal data
• Correction — Update or correct inaccurate information
• Deletion — Request deletion of your account and data
• Opt-out — Unsubscribe from marketing communications
• Data Portability — Request your data in a portable format

7. Account Deletion

You may request complete deletion of your account and associated data by contacting us at the email address provided below. We will process your request within 30 days.

8. Children's Privacy

Our services are intended for users aged 18 and older. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child, we will take steps to delete such information.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy in the app and updating the effective date. Your continued use of the app after changes constitutes acceptance of the updated policy.